Customer care
083063 99399
[email protected]
Shipping & Delivery
Shipping and Delivery Policy:

1. Shipping Information:

1.1 Processing Time: Orders placed before 12:00 PM IST (GMT+05:30) will be processed and shipped the same business day. Orders placed after 12:00 PM will be processed the next business day.

1.2 Shipping Methods: We offer standard shipping and expedited shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping delivers within 1-2 business days.

1.3 Shipping Rates: Shipping rates are calculated at checkout based on the weight and destination of the order. Customers can view the shipping cost before finalizing their purchase.

2. Delivery Information:

2.1 Delivery Partners: We work with reputable courier services to ensure the timely and secure delivery of your order. Our delivery partners include DTDC Express Ltd., Bluedart, DHL & Fedex.

2.2 Delivery Times: Delivery times may vary depending on the shipping method selected at checkout and the destination. Customers will receive a tracking number via email to monitor the status of their shipment.

2.3 Delivery Confirmation: We provide delivery confirmation for every order. Customers will receive an email confirmation once their order has been successfully delivered.

3. International Shipping:

3.1 Availability: We currently offer shipping within [list of countries]. For international orders, please allow additional time for customs processing.

3.2 Duties and Taxes: Customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. These charges are not included in the total at checkout.

4. Order Tracking:

4.1 Tracking Information: Customers will receive a tracking number via email once their order has been shipped. This tracking number can be used to monitor the shipment's progress.

4.2 Tracking Assistance: If customers encounter issues with tracking their order or have any questions, they can contact our customer support team at on 8511123395 or [email protected].

5. Delivery Issues:

5.1 Lost or Stolen Packages: We are not responsible for lost or stolen packages after delivery confirmation. Customers are advised to provide a secure delivery address and monitor their tracking information closely.

5.2 Address Errors: Customers are responsible for providing accurate shipping information. Any additional shipping costs incurred due to address errors will be the responsibility of the customer.

6. Returns and Refunds:

For information on returns and refunds, please refer to our Return Policy.

This Shipping and Delivery Policy is subject to change. Customers are encouraged to review this policy regularly for any updates or modifications. If you have any questions or concerns, please contact our customer support team at on 8511123395 or [email protected].